Privacy Policy

02Information We Collect

We collect only the information you choose to give us so we can identify and quote the right bearing. We do not ask for payment card numbers, identity documents or passwords on this website.

2.1 Inquiry form

Our inquiry form contains four fields:

• Name — how we should address you.
• WhatsApp number — to reply and clarify technical details.
• Email address — to send written quotations and order updates.
• Your requirements — the bearing or unit model, shaft size, operating conditions and quantity you describe.

2.2 Material you send by WhatsApp or email

When a unit has no readable model number, you may send photos of the bearing or housing together with mounting dimensions such as bolt spacing and shaft diameter. We use these only to identify a matching replacement and confirm fit.

2.3 Technical website data

Like most websites, our server and analytics tools may record standard technical data, such as browser type, device type and pages visited. See Cookies & Analytics for details.

03How We Use Your Information

We use your information only to handle your bearing inquiry and any resulting order. Specifically, we use it for:

1. Product identificationMatching unmarked or legacy units from photos and dimensions.
2. Selection confirmationChecking seal type, load rating and fit for your duty.
3. QuotationPreparing and sending written quotes.
4. Order processingConfirming order details, destination and payment terms.
5. Shipment trackingSharing tracking information and export documents.
6. After-sales follow-upChecking receipt and installation, and handling issues.

We do not use your information for unrelated marketing lists, and we do not make automated decisions about you based on it.

04Sharing Your Information

We share personal information only with logistics providers, and only when shipping your order or preparing its export documents requires it. That usually means your name, contact number and delivery details.

We may also disclose information where required by applicable law or a valid request from a public authority.

05Retention & Security

We keep your information only as long as needed to answer your inquiry, complete and support your order, and meet legal, tax or accounting obligations. After that, we delete it or keep it in a form that no longer identifies you.

How we protect it

• Access is limited to staff who handle inquiries, orders and shipping.
• Website forms are submitted over an encrypted connection.
• Accounts and devices used for customer communication are password-protected.

No method of transmission or storage is completely secure, but we take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.

06Cookies & Website Analytics

This website uses cookies, which are small text files stored by your browser, to work properly and to help us understand how visitors use it.

You can block or delete cookies in your browser settings. Blocking essential cookies may affect how some pages work.

07Your Rights

You can ask us to show, correct or delete the personal information we hold about you. Send your request to info@wqkvb.com and we will respond within a reasonable time.

• Access — request a copy of your information.
• Correction — update inaccurate or incomplete details.
• Deletion — ask us to erase your information when we no longer need it for an order or a legal obligation.

We may ask you to confirm your identity before acting on a request. Depending on where you live, local data protection law may give you additional rights.

08International Transfers

Full Bearing Range Company is based in China, so information you send us may be processed in China. Our business address is:

Industrial Zone No.1, Bachalu Town, Liaocheng City, Shandong Province, China

When we serve buyers in other countries, information may also be transferred to logistics providers along the delivery route. We apply the protections in this policy wherever your information is handled.

09Policy Updates & Contact

We may update this policy when our services or legal requirements change. The current version is always on this page, and the date at the top shows when it was last revised.