Conveyor Bearing FAQ: selection, replacement, quotes and shipping

It depends on the duty at that position, and we help you decide. Send the conveyor position, the current unit model, shaft diameter, operating environment and failure history.

We check the seal configuration and load rating against those conditions. If the current spec keeps causing failures, we propose an upgrade: a different seal, a heavier unit, or both. Every change needs your approval before we quote it.

Pick the seal for the environment, not just the shaft size. A wrong seal is one of the most common reasons bearings fail early in dusty, humid or washdown positions.

Tell us what the bearing is exposed to and we recommend a seal configuration. Insert bearings come in several locking methods and seal options, so we can usually upgrade the seal and keep the existing housing.

Send clear photos of the unit and its mounting dimensions. That means:

• Shaft diameter
• Mounting hole spacing (bolt spacing)
• Mounting style: pillow block, flanged or take-up
• Conveyor position and operating environment

With these we match the unit and confirm the replacement model before we quote.

Don't order by shaft diameter alone. Two take-up units with the same bore can have different mounting dimensions, so send the frame mounting dimensions and installation method along with the shaft size.

We check the unit and housing against those dimensions before quoting, and share installation guidance so the replacement goes straight into the existing take-up frame.

Include six details, by WhatsApp or email:

1. Conveyor position (drive, pulley, take-up, return)
2. Bearing or unit model
3. Shaft diameter
4. Mounting hole spacing and mounting style
5. Operating environment: dust, moisture, washdown, load, running hours
6. Quantity required

If the model is unknown, attach photos and mounting dimensions instead.

Every written quote lists model, quantity, price, currency, stock status, lead time and shipping terms, so procurement can approve it without coming back to us.

• Model
• Quantity
• Price
• Currency
• Stock status
• Lead time
• Shipping terms

We then confirm order details, delivery destination and payment terms before shipping.

Yes. Once your order ships, you get logistics tracking information and the export documents that go with the shipment.

Tell us your delivery destination when you confirm the order and the paperwork is prepared for that route.

Yes. Pillow block, take-up and insert units can go on one order with deep groove, angular contact, thrust and precision bearings, plus housings, adapter and withdrawal sleeves, locking devices, seals and lubricants.

Send the full shutdown list with your outage date. The quote shows stock status and lead time for every line, so you can plan the maintenance window around one delivery.

Contact us with your order number by WhatsApp (+86 135 6125 0111) or email (info@wqkvb.com) and we will handle it from there.

We check on delivery and installation after each order ships, so issues are usually caught early. Photos of the unit and the mounting position help us resolve installation questions faster.